Appliance Lemon Laws
Lemon Laws for Appliances—
Do Lemon Laws Cover My Stove or Blender?
Most of us have heard of lemon laws for our vehicles. They are laws that protect customers who purchase vehicles that have defects. There are also appliance lemon laws, plus laws that protect us from many other defective products.
Lemon laws for appliances work very much like the laws work for cars and trucks. If you purchase a washer and dryer, a stove, a dishwasher, or some other appliance, and something goes wrong within the warranty period, the manufacturer is required to send a repairman at their expense.
If several attempts are made to repair the appliance and the issue persists, the manufacturer is then required to replace the appliance or refund the purchase price of the appliance.
What Do We Do If We Discover
Our Appliance Is a Lemon?
There are different ways to go about fixing things if you realize that your appliance is a lemon. If it is soon after purchasing it, you may be able to convince the store where you purchased it to replace the product for you and deal with the manufacturer on their own terms.
Many stores will do that to put their best face forward and deal with their customers in a positive light. Others do not have the same professional attitude toward customer service and will require that you deal with the manufacturer on your own.
How Do We Contact the Manufacturer?
Your warranty information should have an address for the manufacturer. Write a letter to the Customer Service department or Support department.
Include copies (never send originals) of warranty information, receipts, and other documentation that you feel is necessary. Make a copy of the letter before you send it.
Be sure to send the letter via Delivery Confirmation! That prevents the company from saying that they never received your correspondence.
Give the company about thirty days to respond to your request. If all goes well, they should refund you for any parts that you had to purchase or make arrangements for a service technician to visit your residence.
If attempts have already been made to repair your appliance, it may need to be replaced. If you are within your warranty period, the company should buy back or replace your appliance. If not, you will then want to consider legal action from a lemon law lawyer or attorney (one who specializes in the lemon laws).
If you've bought a washer, dryer or fridge (even a toaster oven) that doesn't work right, appliance lemon laws are here to ensure that you are protected. You should not have to worry about spending your hard-earned money on needed products, just to have them fail.
Use the lemon laws for appliances to ensure that the company makes good on its warranty and gets your appliance in working order (or replaced) as soon as possible.
NOTE:The information here is not legal advice and is only presented to you so you can know your options if you purchased a lemon. As with any legal issue, you should seek the advice of a qualified attorney.